At Urban Dragonfly Aesthetics, located at 5519 HWY 153 Suite 7 Hixson, TN 37343, and reachable via email at info@theurbandragonfly.com (mailto:info@theurbandragonfly.com) and through our website https://www.theurbandragonfly.com (https://www.theurbandragonfly.com), we are dedicated to safeguarding your privacy and protecting your personal information. This privacy policy outlines how we handle, collect, use, and share personal data when you interact with our services:

Please read the following information carefully to understand our practices regarding your personal data and how we will process data. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service, accessible above.

The privacy of our visitors is important to us.

At Urban Dragonfly Aesthetics, we recognize that privacy of your personal information is important. Here is information on what types of personal information we receive and collect when you use and visit our Site, and how we safeguard your information. We never sell your personal information to third parties.

1. WHAT IS PERSONAL DATA?
We collect various forms of information, including personal data, in compliance with the General Data Protection Regulation. Personal data refers to any information that, either on its own or when combined with other data, identifies you as an individual, such as your name, address, email, and phone number.

2. INFORMATION COLLECTION AND USE:
When using our services, we may request personally identifiable information, like your email, name, phone number, and address, to facilitate communication, respond to inquiries, process purchases, and enhance our service quality.

We collect this information for the purpose of providing the Service, identifying and communicating with you, responding to your requests/inquiries, servicing any purchases you make and improving our services.

As with most other websites, we collect and use the data contained in log files. The information in the log files include your IP (internet protocol) address, your ISP (internet service provider, such as AOL or Comcast), the browser you used to visit our site (such as Internet Explorer, Google Chrome or Firefox), the time you visited our site and which pages you visited throughout our site.

We will use and disclose your Personal Information only as follows:

To promote use, including continued use, of our Services. For example, if you leave your personal information when you visit our Website and do not sign up for any of our services or programs, we may send you one or more emails asking whether you wish to sign up. If you use any of our Services, and may benefit from using one or more other Services we offer, we may send you an email telling you about the other Service or Services.

To bill and collect sums owed to us for any of our products, programs and services you purchase. Uses for this purpose include sending you emails, invoices, receipts and notices of delinquency, to alert you if we need a different credit card number, and to otherwise try to collect money owed. We may use third parties to handle secure credit card transaction processing and send billing information to such third parties, who maintain all information in confidence, to process your orders and credit card payments. To learn more about what steps we take to safeguard such data, see below.

To provide customer support and obtain feedback.|

For internal use, whether in the form actually received or pseudonymously or anonymously, by way of example and not limitation circulating email addresses internally for identifying the most common web hosts used by our customers, or reviewing IP addresses for information about the general geographic areas of origin of our users.

To disclose the information that we have to you in response to any valid request from you to know what of your information we possess, and in response to a valid request to exercise your “right to be forgotten” as detailed further below.

To communicate with you concerning your account for an informational, as opposed to promotional, purpose.

To transfer your information in the event of the sale of substantially all of the assets of our business to a third-party or in the event of a merger, consolidation or acquisition. However, in such event, any acquirer will be subject to our obligations under this Privacy Policy.

To send you informational and promotional materials that you elect (“opt-in”) to receive.

Testimonials: We display personal testimonials of satisfied customers on our Site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at info@theurbandragonfly.com

3. USE OF PERSONAL INFORMATION:

We utilize your personal data to promote and deliver our services, manage billing, offer customer support, and for internal analysis purposes. We may also contact you for informational updates and promotional material if you opt-in.

4. YOUR RIGHTS:
You have rights concerning the personal data we hold, including access, correction of inaccuracies, erasure when no longer necessary, and restriction of processing. Feel free to contact us to exercise these rights. The right to request access to and to receive your personal information that is collected by Urban Dragonfly Aesthetics.

The right to request updates to any of your personal information that is inaccurate or incomplete.

The right to erase your personal information such as when the information is no longer necessary in relation to the purposes for which it was collected or processed.

The right to obtain the restriction of the processing undertaken by us on your personal information in certain circumstances, such as where the accuracy of the personal information is contested by you, for a period enabling us to verify the accuracy of that personal information.

The right to object on grounds relating to your particular situation, to the processing of your personal information, and to object to processing of your personal information for direct marketing purposes, to the extent it is related to such direct marketing.

If you wish to exercise one of these rights, please contact us using the contact details at the end of this Privacy Policy.

5. COOKIES AND TRACKING TECHNOLOGIES:
We employ cookies, beacons, and scripts to analyze trends, administer the website, and gather demographic data. You can manage cookie preferences at the browser level. We may also use cookies to store information, such as your personal preferences when you visit our site. For example, only showing you a popup once in your visit. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Site.

6. ANALYTICS:
Google Analytics is used to evaluate website traffic and user behavior. You can opt-out of Google Analytics data collection.

We take measures to protect the technical information collected by our use of Google Analytics. The data collected will only be used on a need to know basis to resolve technical issues, administer the Site and identify visitor preferences; but in this case, the data will be in non-identifiable form. We do not use any of this information to identify Visitors or Users.

You may opt-out from the collection of navigation information about your visit to the Site by Google Analytics by using the Google Analytics Opt-out feature.

7. ADVERTISING:
Third-party companies may serve advertisements on our site based on your browsing activity. These companies have separate privacy policies.

8. THIRD-PARTY COOKIES:
California law requires that operators of websites and online services disclose whether other third parties may collect personally identifiable information about an individual’s online activities from their site or service. We allow third parties with which we have a separate agreement to use cookies and other technologies to collect information about your use of the Site. These third parties include (1) business partners, which collect information when you view or interact with one of their advertisements on the Site; and (2) advertising networks, which collect information about your interests when you view or interact with one of their advertisements.

The information gathered by these third parties is used to make predictions about your interests or preferences so that they can display advertisements or promotional material on this Site and on other sites across the Internet tailored to your apparent interests.

The business partners and advertising networks that serve interest-based advertisements on the Services have limited access to a small amount of information about your profile and your device, which is necessary to serve you advertisements that are tailored to your apparent interests. It is possible that they may reuse this small amount of information on other sites or services.

We do not have access to, or control over, the technologies that these third parties may use to collect information about your interests, and the information practices of these third parties are not covered by this Privacy Notice. Other than as discussed in this document, we have no control over these third parties.

9. BEHAVIORAL REMARKETING AND ADVERTISING:
We utilize remarketing services to display ads to you on third-party websites based on your past interactions with our service.

10. INFORMATION FROM SOCIAL NETWORKING SITES:
Our site may connect with social networking sites, allowing us access to information based on your SNS settings.

11. GOOGLE MARKETING SERVICES:
Google marketing services are utilized for targeted advertising. You can manage your preferences for interest-based ads.

With their help, an individual cookie, i.e. a small file, is stored on the user’s device (comparable technologies may also be used instead of cookies). Cookies can be set by various domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. This file records which apps users have visited, which content they are interested in and which offers have been used. In addition, technical information about the browser and operating system, referring websites, the length of the visit as well as any additional data about the use of the online products and services are stored. All user data will only be processed as pseudonymous data. Google does not store any names or e-mail addresses. All displayed ads are therefore not displayed specifically for a person, but for the owner of the cookie. This information is collected by Google and transmitted to and stored by servers in the USA.

One of the Google marketing services we use is the online advertising program Google AdWords. In the case of Google AdWords, each AdWords customer receives a different conversion cookie. Cookies can therefore not be tracked through the websites of AdWords customers. The information collected by the cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag.

Google services make use of Google’s Tag Manager. For more information about Google’s use of data for marketing purposes, please see the summary page: https://www.google.com/ policies/technologies/ads, Google’s privacy policy is available at https://www.google.com/ policies/privacy.

The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. If you wish to object to interest-based advertising by Google marketing services, you can do so using the settings and opt-out options provided by Google: http://www.google.com/ads/ preferences.

12. FACEBOOK:
Facebook visitor action pixels are used for tracking ad effectiveness. You can control data collection via Facebook settings.

This data is stored and processed by Facebook, which is why we are informing you, based on our knowledge of the situation. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook’s Data Usage Policy https://www.facebook.com/about/privacy/. You can allow Facebook and its partners to place ads on and off Facebook. A cookie may also be stored on your computer for these purposes.

The legal basis for the use of this service is Art. 6 paragraph 1 sentence 1 letter f GDPR. You can object to the collection of your data by Facebook pixel, or to the use of your data for the purpose of displaying Facebook ads by contacting the following address: https:// www.facebook.com/settings?tab=ads. Facebook is certified under the Privacy Shield Agreement.

13. INTEGRATED SERVICES AND THIRD-PARTY CONTENT:
Third-party content and services may be integrated into our site, requiring IP address processing for content delivery.

14. LINKS TO THIRD-PARTY WEBSITES:
Links to third-party sites on our website are not under our control. Please review their privacy policies before disclosing personal information.

15. YOUR CALIFORNIA PRIVACY RIGHTS:
We comply with California laws regarding the sharing of personal data for direct marketing purposes.

16. NO CHILDREN UNDER AGE 18:
The Offerings are not intended for use by anyone under the age of 18, nor does Urban Dragonfly Aesthetics knowingly collect or solicit personal information from anyone under the age of 18. If you are under 18, you may not attempt to register for the Offerings & Services or send any information about yourself to us, including your name, address, telephone number, or email address. In the event that we confirm that we have collected personal information from someone under the age of 18 without verification of parental consent, we will delete that information promptly. If you are a parent or legal guardian of a child under 18 and believe that we might have any information from or about such child, please contact us at the email or mailing address provided at the end of this Privacy Policy.

17. INTERNATIONAL DATA TRANSFER:
Your data may be transferred, stored, and processed outside your country of residence. By accepting this policy, you consent to such transfers.

18. SECURITY:
We implement measures to protect personal data, but no system is entirely secure. Please notify us of any security concerns.

19. RETENTION:
We retain personal data until removal is requested, account closure, or subscription cancellation, unless legal requirements dictate otherwise.

20. CHANGES TO THE PRIVACY POLICY:
We reserve the right to modify our Privacy Policy, with changes posted on this page and an indication of the effective date. Material changes will be communicated via email.

21. QUESTIONS:
For inquiries, updates, or requests related to your Personal Information or the Privacy Policy, please contact us at info@theurbandragonfly.com (mail to:info@theurbandragonfly.com). This email is also designated for exercising the “right to be forgotten.”